FAQ

Everything you need to know

How can we help you? Our page features some commonly asked questions asked by our beloved customers pertaining to different aspects such as our product range, business hours and much more. Find answers to all your burning questions, just click on one of the sections below to find your answer.

You can make your order easily and securely through our online platform. You can simply add the product in to the cart and purchase through our online ordering process.

You can use major credit cards to make the payment when you are ordering from Lady j online store.

You can return a product within 7 days from the date of the purchasing. Please note that the tag and the bill is compulsory when returning.

Customers can either choose to deliver or pick up the order at our Maharagama branch.

A pick up order will be ready within an hour.

We guarantee safety and security of our online platform and the information you share with us will not reach a third party.

You can always track your order from order history to check the progress of your order.

You can cancel your order through shopping cart. Please be informed that we will not refund your money after you make the payment.

Online ordering process is much faster and easy. You can simply add a product to the cart and make the payment without wasting your time and money.

Delivery charges depends on the delivery locations.

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